Cancellation Policy
Order Cancellation
Customers may request cancellation shortly after placing an order, provided processing or shipment has not begun.
How to Request Cancellation
Contact customer support with:
- Full name
- Order number
- Phone number
- Reason for cancellation
Approved Cancellations
If cancellation is approved before dispatch, eligible refunds may be processed according to payment method and internal review timelines.
Non-Cancellable Orders
Orders may not be cancellable when:
- Already packed for shipment
- Already dispatched
- Customized or special-order items
- Promotional clearance items where stated
Store-Initiated Cancellation
EachEach Clothing may cancel orders due to:
- Payment failure
- Stock unavailability
- Fraud concerns
- Pricing or listing errors
- Incomplete customer information
Where payment was successfully made, eligible refunds may be issued.
Refund Timing
Refund timing may depend on banking systems, payment processors, or chosen payment methods